Executive Manager Digital Systems - Goulburn Valley Water

Job Title: Executive Manager Digital Systems - Goulburn Valley Water
Contract Type: Permanent
Location: Melbourne
Salary: Competitive
Start Date: 2019-04-04
Reference: JO-1903-94421-13
Contact Name: Paris Plompen
Contact Email:
Job Published: April 05, 2019 13:39

Job Description

  • Newly created opportunity on the Executive
  • Oversee plans to improve business improvement initiatives
  • Benefits of a regional lifestyle in a beautiful Shepparton location
Goulburn Valley Water (GVW) provides quality water and wastewater services to a population of 136,000 across 54 towns in North Central Victoria. Covering a region that extends from the outskirts of Melbourne in the south to the Murray River in the north, the organisations core purpose is to deliver safe, reliable and affordable water services to residential, commercial and industrial customers.
This newly created executive role will provide an increased focus on the delivery of high quality service initiatives and customer experience. You will be passionate about the critical work this role delivers and bring a commercial and strategic approach to business improvement initiatives.
As a key player in the Executive Management Team, this role will oversee the digital strategy to plan and deliver programs that enhance the customer experience and enable innovative and efficient delivery of services. In this role you will help refresh the Digital strategy and ensure it’s aligned to the overall strategic direction.  You will also need to engage effectively with the various internal stakeholders to help them achieve business outcomes, and also seek new opportunities to align the technology landscape, so it continues to enable the delivery of safe, reliable and affordable water services to customers.
To be successful in this role, you will have a solid track record of leading operational IT teams that deliver exceptional customer service. You will have the ability to build relationships and effectively manage and influence a diverse range of stakeholders. You bring positive attitude and energy to the workplace and will be comfortable working with ambiguity and exercising judgement on when to push, pull or sit still when it comes to influencing decision making.
For a confidential discussion, please contact Seamus Scanlon on 03 9929 9589 or Jarrod McLauchlan on 03 9929 9515. To apply for these roles, or to find out more information, please go to
Goulburn Valley Water is an equal opportunity employer valuing all people, diverse backgrounds, experiences and perspectives