General Manager People & Customers – Goulburn Valley Water

Job Title: General Manager People & Customers – Goulburn Valley Water
Contract Type: Permanent
Location: Melbourne
Salary: Competitive
Start Date: 2019-03-31
Reference: JO-1903-94420-8
Contact Name: Paris Plompen
Contact Email:
Job Published: April 02, 2019 08:41

Job Description

  • Newly created opportunity on the Executive
  • Leadership of People & Safety, Customer at the Centre, and Community Engagement
  • Benefits of a regional lifestyle in a beautiful Shepparton location
Goulburn Valley Water (GVW) provides quality water and wastewater services to a population of 136,000 across 54 towns in North Central Victoria. Covering a region that extends from the outskirts of Melbourne in the south to the Murray River in the north, the organisations core purpose is to deliver safe, reliable and affordable water services to residential, commercial and industrial customers.
Reporting to the Managing Director, this role will lead and implement the People & Safety, Customer at the Centre, and Community Engagement strategies and actions.
This newly created executive role will provide an increased focus on the delivery of high quality service initiatives to employees, customers and the community. You will be passionate about enabling growth and opportunities for employees, enhancing the experience of GVW’s customers, and have a genuine empathy with GVW’s diverse communities.
Highly regarded as a leading professional in the field of HR, communications, public relations, customer service and / or business, you are passionate about employee and community engagement. With a proven track record for delivering outcomes, you are known as an authentic leader who builds trust and credibility through your engaging style.
For a confidential discussion, please contact Seamus Scanlon on (03) 9929 9589 or Jarrod McLauchlan on (03) 9929 9515. To apply for these roles, or to find out more information, please go to
Goulburn Valley Water is an equal opportunity employer valuing all people, diverse backgrounds, experiences and perspectives