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Application Engineer

Job Title: Application Engineer
Contract Type: Contract
Location: Melbourne C B D
Industry:
Salary: $550 - $650 per day
Start Date: 2019-03-15
Reference: JO-1903-94185-1
Contact Name: Teresa Messina
Contact Email: teresa.messina@davidsonwp.com
Job Published: March 15, 2019 17:46

Job Description

A great opportunity to join a well-known Australian organisation based in Hobart CBD for a 12 month contract exists for an Application Engineer, you will provide level 3 operational support for a significant Government customers network this will include end to end activations, pro-active management and fault resolution.

 Key Responsibilities
  • Diagnose and restore complex issues associated to customer’s applications, and private networks for Telstra’s Enterprise and Government customers.
  • Provide effective systems and application administration/management for relevant platforms and environments used.
  • Provide pro-active Change Management with customers to ensure that customer impact of service changes and planned outages are minimised
  • Analyse technologies and develop technology strategy and implementation plans relevant to managed environment.
  • Developing tools and processes to support internal/external systems
  • Leverage scripting and programming to build required automation, tools and reports on an ad-hoc basis.
  • Train users and answer application system related questions.
  • Participate in on-call roster.
  • Explore new technologies.
Key Skills
  • Strong experience in the telecommunication industry, including experience working in a service provider or large enterprise environment.
  • Experience with programming and scripting tools (including Perl, PHP, Shell) that is relevant to current environments for automation, investigative and reports activities.
  • Seasoned professional in providing level 3 support dealing with customers and complex applications and product issues.
  • Linux support and systems administration experience.
  • Understanding of protocols/technologies like HTTP, SSL, LDAP, SQL, HTML, XML, and DNS.
  • Clear written and verbal communication skills
  • Bachelor’s degree in Engineering / Telecommunications or equivalent and  ITILv3 certified
To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx).

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