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- Acting as a first point of contact for answering inbound claims enquiries and emails
- Management of claims and make recommendations for action
- Liaise with all relevant parties to provide regular updates on progress of claims
- Gathering documentation and related information to record on system as required
- Provide professional and outstanding customer service
- Database use and navigation
- Claims experience within property and household claims is desirable
- Call Centre experience is essential
- Experience within insurance industry & relevant knowledge
- High attention to detail
- Excellent communication skills – both verbal and written
- Computer literate
If you are available immediately and believe you meet the above criteria please don’t hesitate to apply.
How to APPLY: Please apply through Seek to be considered. Due to the high volume of applications received only shortlisted applicants will be considered.
If you do have any questions please contact Ashleigh Veenstra via email: firstname.lastname@example.org