ICT Support Team Lead

Job Title: ICT Support Team Lead
Contract Type: Permanent
Location: Brisbane
Salary: Competitive
Start Date: 2019-02-12
Reference: JO-1902-93507
Contact Name: Pooja Deshmukh
Contact Email:
Job Published: February 12, 2019 18:19

Job Description

About the Role
This is an excellent opportunity for an individual as an ICT Supervisor/ Manager to work for a Not for Profit organisation with excellent work culture located in Eight Mile Plains.
This is a brand new role and you would be leading and mentoring a small team of two service desk engineers reporting into the ICT Manager.
This role is for someone who has gained experience as an ICT Supervisor or someone looking for the next step in their career.
Responsibilities :
Leading and mentoring small team
Developing and monitoring SLAs
Proving Level 2/3 infrastructure, software & network support
Building relationships with internal & external stakeholders & 3rd party vendors
Incident management & Disaster Recovery (DR)
About you:
Experience in managing Service Desk in medium to large sized organisation
Experience in Jira
Office 365 , Active Directory, Windows, Sharepoint & VMware
Supporting CRM applications (Preferred but not mandatory)

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Moitri Banerjee on 07 3023 1039, quoting ref no. JO-1902-93507. Want to know more about Davidson? Visit us at