Service Delivery Lead, Digital Metering – Central Highlands Water

Job Title: Service Delivery Lead, Digital Metering – Central Highlands Water
Contract Type: Permanent
Location: Ballarat
Salary: $100000 - $150000 per annum
Start Date: 2019-01-25
Reference: JO-1901-93121
Contact Name: Paris Plompen
Contact Email:
Job Published: January 25, 2019 11:19

Job Description

  • Exciting opportunity as the organisation transitions to a digital utility
  • Challenge the business with innovation
  • Salary range $106k to $129k plus 9.5% super
Central Highlands Water (CHW) is a leading regional water corporation based in Ballarat, delivering high quality water, waste water and recycled water to more than 140,000 people.
After consultation with customers through our Let’s Talk Water engagement, CHW are committed to innovation and improved service to customers through digital water metering.
The Service Delivery Lead will be responsible for the delivery of the Digital Technology Program from end-to-end; from procurement through to delivery in consultation with all stakeholders.
Working collaboratively with internal CHW teams, customers and external stakeholders, this role requires excellent communication, project management and extensive computer skills.
The role will include leveraging the digital metering infrastructure to support intelligent water and sewer hydraulic networks utilising the same communications network, data handling, storage and analytics.
This is a unique opportunity to drive innovation, with a key deliverable of both enhancing the customer experience and reducing the cost to serve. You have a proven track record in the delivery of agile technology based programs in customer centric environments and can lead the engagement with internal teams, external stakeholders and suppliers. You also have demonstrated strong leadership, high energy,and people management competencies, with appropriate technical expertise, in order to drive the required business outcomes of the team.
Central Highlands Water is proud to be an inclusive and equal opportunity employer, and offers a range of flexible work arrangements and people of all abilities and backgrounds are encouraged to apply.
To apply for this role, please go to For further information or a confidential discussion, please contact Seamus Scanlon on 03 9929 9589 or Cameron Norton (03) 9929 9522 or email for a detailed position description.