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Process Analyst

Job Title: Process Analyst
Contract Type: Contract
Location: Melbourne
Industry:
Salary: $650 - $800 per day
Start Date: 2018-11-28
Reference: JO-1804-88554
Contact Name: David Sparks
Contact Email: david.sparks@davidsonwp.com
Job Published: November 28, 2018 21:30

Job Description

Our client, a leading organisation in the Financial Services sector is seeking multiple Business Process Analysts. The business is going through a major Transformation with a key focus on Digital transformation and improving the whole customer experience. 

Responsibilities
  • Modelling and documenting current, proposed and implemented processes
  • Document current state and future state ("As is" & "To be") process flows 
  • Identify and analyse process issues and recommend system and process changes / improvements
  • Lead and facilitate workshops to identify improvement opportunities
  • Facilitating business process mapping workshops as required
  • Support and guide business problem solving utilising proven improvement methodologies
  • Contribute to measurement of expected benefits.
  • Reporting on business process and continuous improvement activities as required.
Essential Requirements
  • Demonstrated ability to expertly understand business needs and translate into business processes
  • Extensive experience in the use of business process and system mapping techniques & tools, eg Visio (essential) & BPMN, and demonstrated skill in the application of these tools with multiple stakeholders.
  • Exceptional written and verbal communication and influencing skills with the ability to communicate with technical and non-technical stakeholders.
  • Ability to perform process updates to a high level of accuracy
  • Ability to conduct research into systems issues and processes as required.
  • Ability to effectively prioritise and execute tasks 
  • Someone who takes the initiative
  • Demonstrated ability to quickly learn new process mapping software
To apply, click the link and upload your current resume in word format. If you would like to have a confidential discussion, please contact David Sparks on 03 9929 9500, quoting ref no. JO-1804-88554. Want to know more about Davidson? Visit us at www.davidsonwp.com