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Corporate

Business Support

AO2 Call Centre

Location Brisbane
Job Type Permanent
Reference JO-1811-92049
Posted 4 days ago
Davidson have a number of upcoming opportunities with the state government for call centre consultants. This is an expression of interest for upcoming temporary contracts ranging from 3-6 months depending on business requirements. If you are a vibrant, enthusiastic call centre professional we would love to hear from you. You will demonstrate a positive attitude and feel comfortable working in a fast paced environment. These roles are based in the Brisbane CBD and inner suburbs.
 

Responsibilities:

  • Acting as a first point of contact for answering inbound enquiries
  • Provide professional and outstanding customer service
  • Ask open ended questions to understand customers need
  • Updating database and CRM with detailed and accurate information
  • Answering email enquiries
 
Skills and Experience:
  • Call Centre experience is essential
  • Experience within scripted call centre environment
  • High attention to detail
  • Ability to deal with difficult callers
  • Experience with Genesys and Microsoft Dynamics is desirable
 
If you are available immediately and believe you meet the above criteria please don’t hesitate to apply.
How to APPLY: Please apply through Seek to be considered. Due to the high volume of applications received only shortlisted applicants will be considered.
If you do have any questions please contact Ashleigh Veenstra via email: ashleigh.v.a4ljxx5jhyfj@davidsonwp.aptrack.co.uk