Connecting...

Business Analyst

Job Title: Business Analyst
Contract Type: Permanent
Location: Brisbane
Industry:
Salary: $100000 - $120000 per annum
Start Date: 2018-10-11
Reference: JO-1810-91415
Contact Name: Moitri Banerjee
Contact Email: moitri.banerjee@davidsonwp.com
Job Published: October 12, 2018 16:17

Job Description

This is an exciting permanent opportunity in a well known customer centric brand in a very conveniently located office in Brisbane.

We are on the lookout for a Business Analyst who will help crafting retail customer experience strategies for a global brand in Brisbane.
 
You will be analysing current processes and recommending improvement or redevelopment of the processes based on the current customer journey with the goal of refining and enhancing the customer experience.

Experience in digital transformation  / retail / eCommerce projects as BA would be desirable.

About the Role
- Requirement gathering from business stakeholders
- Facilitating workshops
- Experience with user journey mapping
- Liaising with business, technology and support teams
- Documenting business processes, work flow diagrams, user stories etc
- Understanding customer needs and assist in customer-centric, value-driven solutions

About You
- Experience as a business analyst in an end to end process, building a customer centric product would be advantageous
- Digital / retail / eCommerce business transformation 
- Excellent communication & presentation skills
- Strong stakeholder management experience

The Benefits
  • Free health and wellness consultations
  • Free financial planning guidance
  • Discount travel benefits
  • Ongoing training, development, and career opportunities
  • Enjoy complimentary social events from monthly award nights to gala balls




To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Soraya Hosseini on 07 3023 1005 or Moitri Banerjee on 07 3023 1039, quoting ref no. JO-1810-91415. Want to know more about Davidson? Visit us at www.davidsonwp.com