Emergency Assist Travel Consultants

Job Title: Emergency Assist Travel Consultants
Contract Type: Permanent
Location: Brisbane
Salary: *Pro Rata* salary package of $66K + bonuses
Start Date: 2018-09-26
Reference: JO-1708-84862-1
Contact Name: Chrissy Mandalis
Contact Email:
Job Published: September 27, 2018 15:35

Job Description

Life balance - managing career fulfilment, family or study commitments? Now you CAN do it all!

If you have found yourself looking back on your long and successful career in the travel industry and wanting to evolve into a challenging, next-level specialised role, then this could be an exciting opportunity for you.

For the past seven years I have had the absolute pleasure of finding amazing people for this warm, dynamic, positive and growing team. I fondly refer to them as "The All Star Team" - for very good reason!

Here is your chance to continue your talent and love for the travel industry, earn a fantastic remuneration level, gain great work-life balance whilst being part of a highly experienced and mature-minded team of impressive capabilities, fun and laughter.

All of these qualities while you're in a non-stop role with every-changing challenges.

Due to continued global domination and evolution, exciting new roles have become available within this team and we are now looking for stars who have either experience in Galileo, Amadeus or Sabre.

Part Time fulfiling roles can be hard to find, but this is the place to secure the role you have been looking for!

About the Role

Initially you will take on a satisfying and valuable role of providing an exceptional client experience via the management of emergency situations in airfare routing around the world.

There will be days when things are relatively calm and straight forward, but also days that will challenge you, and draw upon your deep industry experience with pressure situations; but through all of this you will have full support and guidance from head office. You will love coming to work and relish the feeling of accountability.

About You

You will have the chance to consider which shifts you work, whether that be 2 shifts per week, 3 or 4 shifts per week; weekday or weekend. You can choose.

These roles fall outside of regular office hours, which means you'll either fulfil early morning shifts or late evening shifts. Given the expansive and varied rosters, the hours that work best for you can be discussed with the Manager during the interview process.

You will also work with an incredibly flexible team who are open to swap times, so you won't miss out on those important events in life!

To be successful, you will have:
  • Amadeus, Sabre OR Galileo GDS proficiency (essential)
  • Travel industry experience with a dedication to customer service (essential)
  • The skills to calculate fares, change fees and additional collections with a high degree of accuracy
  • Ability to work under pressure to competing deadlines, unsupervised, within a small supportive team
  • Ability to work in a flexible environment on a 24 hour, 365 day roster
The Benefits

* Free Parking * 5 weeks annual leave * Exceptional flexibility * Beautiful Manager and supportive team

Along with working in a warm and wonderful environment, you will be rewarded with an attractive salary package, travel benefits, access to an in house gym, financial advice, health and well-being program and many other perks.

To apply, click the link and upload your current resume in word format. Applications can be addressed to Chrissy Mandalis, quoting ref no. JO-1505-53930. Want to know more about Davidson? Visit us at

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